Privacy Policy

Thank you for visiting theartefactsonline.com.au (“we”, “us”, “our”). Your privacy is important to us. This policy explains how we collect, use, store, and protect your personal information when you use our website.

1. Information We Collect

We may collect the following types of personal information:

  • Name

  • Contact information (email address, phone number)

  • Billing and shipping address

  • Transaction details

  • IP address and device/browser information

  • Cookies and analytics data

2. How We Use Your Information

We use your data to:

  • Process orders and payments

  • Communicate order status and support

  • Improve our website performance

  • Personalize user experience

  • Send marketing updates (only with consent)

3. Cookies & Tracking

Our site may use cookies and similar technologies to:

  • Identify returning visitors

  • Track browsing behaviour

  • Improve website experience

You can disable cookies in your browser settings, but this may affect usage of some features.

4. Data Sharing

We may share your personal information with:

  • Payment processors

  • Shipping partners

  • Analytics service providers

  • Legal authorities if required

We do not sell your personal data to third parties.

5. Security

We implement reasonable security measures to protect your data from unauthorized access or misuse.

6. Your Rights

You have the right to:

  • Access your personal data

  • Correct or update information

  • Ask for deletion

  • Opt out of marketing emails

To exercise your rights, contact us at:
📧 support@theartefactsonline.com.au

7. Changes to This Policy

We may update this policy from time to time. Updated versions will be posted on this page.