• How do i pay?
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  • HOW LONG DOES DELIVERY TAKE?
    Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.
  • WHEN WILL I RECEIVE MY REFUND?
    Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.
  • HOW MUCH IS THE SHIPPING?
    Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.
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1️⃣ What products do you sell?

We specialize in premium wooden furniture, antique décor, tea & bar carts, nesting tables, and handcrafted home accessories.

2️⃣ What currency are your prices displayed in?

All prices are displayed in AUD (Australian Dollars) unless otherwise stated.

3️⃣ Do you offer international shipping?

Currently, we primarily ship within Australia. For international orders, please contact us before placing your order.

4️⃣ How long does delivery take?

Delivery typically takes 5–10 business days, depending on your location. You will receive tracking details once your order is dispatched.

5️⃣ Can I return a product?

Yes, we accept returns within 14 days of delivery, provided the item is unused and in original condition. Please refer to our Return & Refund Policy for full details.

6️⃣ What if my item arrives damaged?

If your item is damaged, please contact us within 48 hours of delivery with photos. We will arrange a replacement or refund.

7️⃣ How can I track my order?

Once your order is shipped, you will receive a tracking number via email.

8️⃣ Do you offer custom-made furniture?

Yes, we may offer custom-made items. Please contact us for availability and pricing.

9️⃣ How can I contact customer support?

You can reach us at:
📧 support@theartefactsonline.com.au